Account Manager, Engineering Solutions

About the Company

A San Francisco Bay Area company that makes ordering custom metal and plastic components simple for manufacturing engineers and supply chain teams, backed by a vetted network of best-in-class vendors. The company is ISO 9001 certified, tripled in size this year, and works with customers building the technologies of the future in electric vehicles, aviation, robotics, and defense.

Role Summary

A dual role: about 75% of your time goes to outbound, call-driven sales and account management (generating RFQs, converting quotes into orders, and growing accounts), and about 25% to administrative support such as sending quotes and entering orders in QuickBooks Desktop.

Position Details

• Location: Remote, Latin America
• Type: Full-time
• Language: Fluent professional English, written and spoken
• Education: Bachelor's degree required
• Working hours: 8:00 AM to 5:00 PM Pacific Time, with a one-hour lunch
• Training: Hands-on onboarding with documented SOPs (ISO 9001-certified processes)

Key Responsibilities

• Prospect new customers within manufacturing engineering and purchasing teams through consistent outbound calling, building and cleaning target lists in ZoomInfo and HubSpot
• Generate RFQs from new and existing accounts, uncovering each company's current sourcing needs and spend even when they say they are already covered
• Follow up on every submitted quote, handle objections, and convert quotes into purchase orders
• Expand existing accounts by identifying additional parts, programs, and sourcing needs
• Own your pipeline from first contact through order placement and track your activity and results in HubSpot
• Partner with the purchasing team and vendors on pricing, lead times, manufacturability, and order execution
• Support administrative tasks (about 25% of your time): prepare and send quotes and enter data in QuickBooks Desktop
• Represent the company professionally in client Zoom meetings, with travel to the Bay Area about once a year

Required Skills

• Bachelor's degree
• Proven B2B sales experience, including outbound, phone-based prospecting and closing
• Comfortable with technical concepts and able to speak the language of manufacturing engineers (machining, sheet metal, fabrication)
• Thrives under pressure in a fast-paced environment with demanding, high-profile clients; decisive and action-oriented
• Strong job stability, with consistent tenure in previous roles
• Fluent professional English, written and spoken
• Metrics-driven: believes consistent activity produces results
• Experience with a CRM (HubSpot preferred) and prospecting tools such as ZoomInfo

Nice to Have

• Background in mechanical engineering, or experience selling to manufacturing engineers or supply chain teams
• Experience in contract manufacturing, industrial parts sourcing, or a similar space
• Experience with QuickBooks Desktop
• Experience with international calling software such as Quo (OpenPhone)

Hiring Process

Interview with the hiring manager, a team interview, and a final interview with a hiring consultant, including a sales role-play, a DISC assessment, and a background check.

What We Offer

• Base salary plus performance-based commission
• Performance-based year-end bonus
• Two weeks of PTO plus paid holidays (time off available after the first three months)
• Fully remote position
• Clear growth path: Account Manager, then Senior, then Strategic, with the opportunity to lead a sales team as the company grows
• Annual trip to the Bay Area