Marketing Project Manager

About the Company

A growth marketing agency based in Toronto, built by entrepreneurs for entrepreneurs. They help businesses scale by driving customer acquisition, increasing revenue, and building data-driven marketing systems - no jargon, no wasted spend, just results.

Key Responsibilities

Project Management

• Manage all active weekly sprints: ensure every task has an owner, a due date, and a current status
• Build and maintain detailed workback schedules for all client deliverables across growth, creative, and production teams
• Verify and submit weekly client scorecards, confirming data completeness across all contributing team members
• Manage the creative pipeline: monitor asset stage movement and ensure the rolling content calendar is always fully populated
• Maintain organizational standards across Google Drive folder structures, access management, and client onboarding documentation

Client Operations

• Own all operational infrastructure across an assigned portfolio of client accounts: agendas, sprint management, scorecards, and day-to-day communications
• Identify and escalate account risks, relationship signals, and delivery gaps before they become client issues
• Serve as the first point of contact for all tactical client requests; route strategic questions to the Account Director with context and a recommended response
• Build and distribute all meeting agendas (internal and client-facing)
• Send structured follow-up communications to clients within 2 hours of every meeting: decisions made, action items, and materials promised
• Send a proactive, unprompted client status update per week across each account

Operations & Systems

• Use AI tools (Claude, Notion AI, and others) to automate documentation, draft follow-ups, and generate meeting summaries
• Identify recurring inefficiencies in account workflows and propose systemized solutions
• Maintain escalation standards: resolve what you can, escalate what needs context or urgency
• Manage client communication channels (Slack, WhatsApp, email) with same-business-day response standards

Requirements

• 5-8 years of experience in project management, account management, or client success - ideally within a marketing, creative, or growth agency
• Fluency in Notion (sprint management, RACI structures, project databases, agenda templates) - required
• Demonstrated experience managing multiple client accounts simultaneously with accountability for delivery and client satisfaction
• Experience managing cross-functional teams through influence rather than authority
• Solid working knowledge of the modern marketing mix: paid media, organic content, creative production, and performance reporting
• Familiarity with paid media platforms (Meta Ads Manager, Google Ads) at a conceptual level
• Comfortable reading marketing scorecards and framing clear client updates independently
• Strong written communication - clean, clear, and confident in all client-facing copy
• Full professional proficiency in English (written and spoken)
• Proactive by nature, highly organized, and obsessive about detail

Nice to Have

• Track record of building and owning repeatable operational systems
• Familiarity with creative testing frameworks and performance metrics
• Experience writing for brand and direct-response formats
• Ability to create visual references in Canva, Figma, or Keynote
• Experience presenting to clients or internal stakeholders
• Exposure to earned media, influencer campaigns, or social storytelling

Tech Stack

Notion, Google Drive, Meta Ads Manager, Google Ads, Slack, WhatsApp, Canva/Figma